Privacy policy.

This Privacy Policy explains how Bailey Jane Coaching, owned and operated by Bailey Jane LLC (“we,” “us,” or “our”), collects, uses, and protects personal information when you visit our website or use our services. Our site is hosted on Squarespace. By using our website, you agree to the practices described here.

We collect information you provide directly, including your name, email address, phone number, billing or mailing address, messages submitted through contact forms, newsletter opt-ins, and details related to coaching inquiries, bookings, and purchases. If you make a payment, your payment card details are processed by third-party providers such as Squarespace, Stripe, or PayPal; we do not store full payment card numbers on our servers. We also collect information automatically through cookies and similar technologies, including IP address, device and browser type, pages viewed, referring and exit pages, timestamps, and general location data. Analytics and performance data may be provided by Squarespace, Google Analytics, and similar tools.

We use personal information to provide and deliver coaching services, digital products, and customer support; to process and confirm purchases and bookings; to communicate about your account, orders, and requests; to send newsletters and promotional messages you can opt out of at any time; to maintain, analyze, and improve our website and offerings; to detect, prevent, and address fraud, security, or technical issues; and to comply with legal obligations and enforce our terms.

We share personal information only as necessary with service providers that perform services on our behalf, such as website hosting (Squarespace), payment processing (e.g., Stripe or PayPal), email marketing platforms, scheduling tools, and analytics providers. These providers are authorized to use personal information only as needed to provide their services to us. We may also disclose information if required by law, legal process, or to protect our rights, privacy, safety, or property, and that of our users or the public.

We rely on several legal bases to process personal information, including your consent (for example, when you subscribe to emails), performance of a contract (such as fulfilling a purchase or coaching engagement), our legitimate interests (such as improving services, securing our website, and communicating with you about relevant updates), and compliance with legal obligations. Where consent is the legal basis, you may withdraw it at any time.

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, including providing services, meeting legal, tax, or accounting requirements, resolving disputes, and enforcing agreements. When information is no longer needed, we will delete or de-identify it in a reasonable timeframe.

You have choices and rights over your information. You may opt out of marketing emails by using the unsubscribe link in any message or by contacting us. Subject to applicable law, you may request access to the personal information we hold about you, ask us to correct inaccuracies, request deletion, or object to or restrict certain processing. If you are located in the European Economic Area or the United Kingdom, you may also request portability of your data and have the right to lodge a complaint with your local supervisory authority. If you are a California resident, you may have rights to know, access, correct, and delete personal information, and to opt out of “sale” or “sharing” of personal information as defined by California law. We do not sell personal information. If we engage in activities that qualify as “sharing” for cross-context behavioral advertising, you may opt out by emailing us or adjusting your cookie preferences; include “Do Not Sell or Share My Personal Information” in your request.

Our website uses cookies, web beacons, pixels, and similar technologies to operate the site, remember preferences, analyze traffic, and measure the effectiveness of content and advertising. Where required by law, we will request your consent through a cookie banner. You can manage cookies through your browser settings and through preferences made available on our site; disabling cookies may affect certain features or services.

If our website links to third-party websites, applications, or services, their privacy practices are governed by their own policies. We are not responsible for the content, security, or privacy practices of third parties, and we encourage you to review their policies before providing information.

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the internet or method of electronic storage is fully secure, and we cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately.

Our services are not directed to persons under 18, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18 without appropriate consent, we will take steps to delete such information.

We may transfer, store, and process information in countries other than the country in which the information was originally collected, including the United States, where our service providers may operate. When we transfer personal information internationally, we take steps intended to ensure an appropriate level of protection in accordance with applicable law.

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. The updated version will be indicated by a new effective date, and the revised policy will be posted on this page. Your continued use of the website after any changes constitutes acceptance of the updated policy.

To exercise your rights or ask questions about this Privacy Policy or our data practices, contact us at: Bailey Jane LLC, support@baileyjanecoaching.com.